Last updated on: 02-03-2026
AIMATRIX RESEARCH AND CONSULTING LLP (“we”, “us”, “our”) values your trust and is committed to maintaining transparency regarding all transactions made through our website and services.
This Refund Policy explains the terms under which refunds are handled. By using our website or availing any of our services, you acknowledge that you have read and agreed to this policy.
1. No Refund Policy
All payments made for our products, services, consultations, reports, subscriptions, deliverables, or any other offerings are final and non-refundable.
Once a purchase is completed, we do not offer refunds, cancellations, chargebacks, or reversals under any circumstances, including but not limited to:
- Change of mind
- Dissatisfaction without valid service-related grounds
- Incorrect purchase
- Partial use or non-use of the service
- Inability to access the service due to issues not attributable to us
2. Exceptional Circumstances (If Applicable)
The only exception to this policy is when we are unable to provide the service you purchased, as stated in our Terms & Conditions.
In such rare cases:
- The refund request must be raised within the timeline specified for the specific service, where applicable.
- Requests made after the stipulated time will not be eligible for a refund.
- Approval of such cases remains solely at our discretion and will be processed only after verifying the service failure on our end.
3. No Refund for Third-Party Services
If our website or services include links, tools, or components from third-party providers, refunds for such components are governed solely by the respective third-party policies. We do not control or influence such policies.
4. Duplicate or Fraudulent Transactions
If you believe you were incorrectly charged due to:
- A duplicate payment
- A technical error during checkout
- Fraudulent activity
You must notify us immediately using the contact information on our website. We may request supporting documents before taking any action.
5. Force Majeure
We are not liable for failure to deliver services due to events beyond our reasonable control (force majeure). Refunds will not be provided for delays or disruptions caused by such events.
6. Contact Us
For questions regarding this Refund Policy, you may contact us using the details provided on our website under the Contact section.